Birmingham City Council | Services, Jobs and Community Support
Overview
Birmingham City Council is the local authority for Birmingham. We provide day-to-day public services and long-term city leadership for a diverse population of over one million people.
Based at The Council House in Victoria Square, we are the largest local authority in the UK by population served. Our work touches almost every part of city life, from housing and social care to schools, parks, and transport.
What we do
Our purpose: To support residents, communities, and local businesses.
Our role: To plan, deliver, and improve public services.
Our focus: To reduce inequality and improve outcomes across the city.
We work with partners across the public, private, and voluntary sectors. We also listen to residents and community groups. We use that insight to shape decisions and improve services.
Where we work
Headquarters: The Council House, Victoria Square, Birmingham B1 1BB.
Coverage: Birmingham, West Midlands, England.
Scale: Services for a city of over one million residents.
Birmingham is a fast-moving city with big strengths. It also faces big pressures. We plan for both.
Our Corporate Plan (2022–2026)
The Corporate Plan sets out how we will deliver for Birmingham. It provides a shared direction for the whole organisation. It also helps teams plan and measure progress.
What the plan aims to do:
- Be bold: Set clear goals and act with purpose.
- Be ambitious: Focus on the outcomes that matter most.
- Be confident: Deliver change and improve how we work.
A central aim is to tackle inequality. We also focus on improving life chances so residents can live longer, healthier, and happier lives.
Our strategic outcomes and priorities
A prosperous Birmingham
- Inclusive growth: Support jobs and fair access to work.
- Investment: Attract inward investment and create opportunity.
- Skills: Reduce unemployment and support career pathways.
- Legacy: Build on major events such as the 2022 Commonwealth Games.
An inclusive Birmingham
- Tackle poverty: Reduce hardship and support families.
- Reduce inequality: Improve outcomes across communities.
- Support young people: Help children and young people thrive.
- Civic pride: Promote diversity, identity, and belonging.
A safe Birmingham
- Safeguarding: Protect vulnerable residents and families.
- Housing need: Increase access to affordable housing.
- Homelessness: Prevent homelessness and support recovery.
- Safer places: Work with partners to reduce risk and harm.
A healthy Birmingham
- Health gaps: Tackle health inequality across the city.
- Active lives: Support physical activity and wellbeing.
- Mental health: Improve access to support and early help.
- Adult care: Improve outcomes for older people and adults with disabilities.
A green Birmingham
- Cleaner streets: Improve street cleansing and local pride.
- Air quality: Support healthier air across the city.
- Net zero: Continue the route to net zero.
- Nature: Grow Birmingham as a city of nature and green space.
How we work
Service delivery: We provide front-line services and support.
Partnership: We work with health, police, housing, and community partners.
Accountability: We serve residents and elected members through democratic decision-making.
Improvement: We aim to make services simpler, clearer, and more consistent.
Website
Industry
Government Administration
Company size
10,001+ employees
Headquarters
Birmingham, –
Specialties
Birmingham, West Midlands, brum, bham, parks, sports, housing, social care, libraries, education, schools, local government, transportation, and democracy