Riverside Social Housing and Support Services
Overview
Riverside is one of the UK’s leading registered providers of social housing. We manage more than 75,000 homes and support people across England.
We work with people of all ages and backgrounds. Our services support people at many stages of life, from those looking for stable housing to those who need extra care or specialist support.
At the heart of our work is a simple goal: to help people have a safe home and a better future.
What Riverside does
Riverside provides affordable housing and support services. We do much more than manage homes.
Our work includes:
- Affordable housing: Homes for rent and other affordable options
- Shared ownership: Routes into home ownership for more people
- Care and support: Services for people who need extra help to live well
- Supported housing: Housing linked to specialist support
- Homelessness support: Help for people at risk of homelessness or in housing crisis
- Retirement living: Housing and services for older residents
- Extra care schemes: Supportive living environments with care on hand
- Veterans services: Targeted support for those who have served
- Regeneration: Improving neighbourhoods, homes, and local places
We aim to provide services that are practical, respectful, and easy to access.
More than homes
For over 90 years, Riverside has offered more than bricks and mortar.
We know that a home is not just a building. It is where people feel safe. It is where families grow. It is where people recover, rebuild, and plan for the future.
That is why we also focus on:
- Employment support: Helping people access jobs and training
- Development opportunities: Supporting skills and confidence
- Environmental improvement: Helping make neighbourhoods cleaner and better cared for
- Community partnerships: Working with residents and local organisations
This wider approach helps people and places thrive over time.
Our impact
More than 140,000 people live in a Riverside home or use our services. That is a big responsibility, and we take it seriously.
We work to make sure customers feel:
- Safe: In their homes and communities
- Respected: Treated fairly and listened to
- Supported: Able to get help when they need it
Our work can make a real difference in people’s lives, especially when they are facing hardship, change, or uncertainty.
Our values and approach
Riverside is committed to improving services and raising standards. We continue to invest in better ways of working so customers receive a strong, reliable service.
We also have a formal commitment to corporate social responsibility. This reflects our belief that housing providers should create positive social value, not just deliver core services.
Our approach includes:
- Listening to residents: Using feedback to improve services
- Working in partnership: Collaborating with local organisations and agencies
- Improving neighbourhoods: Supporting long-term regeneration
- Acting responsibly: Balancing service quality, value, and impact
Recognition and reputation
Riverside has received industry recognition, including awards such as Social Landlord of the Year in consecutive years.
Awards matter, but what matters more is what they reflect:
- Better services for residents
- Stronger communities
- Consistent effort from teams across the organisation
We are proud of our reputation, and we keep working to improve.
Working at Riverside
Working at Riverside means joining an organisation with a long history, a clear purpose, and a broad range of careers.
There are opportunities across housing, care, support, property, operations, and central services. Many roles have direct impact on customers and communities.
People join Riverside because they want:
- Purposeful work: Roles that improve lives
- Variety: A wide range of services and career paths
- Scale: A large organisation with broad reach
- Development: Opportunities to learn and grow
- Impact: The chance to shape services and local outcomes
We value people who are practical, compassionate, and committed to high standards.
Who Riverside supports
Riverside supports a wide range of customers, including:
- Families: Looking for safe, affordable homes
- Older people: Seeking secure housing and tailored support
- People in crisis: Including those experiencing homelessness
- People with support needs: Who benefit from linked care or specialist services
- First-time buyers: Through shared ownership and home ownership options
- Veterans: Through dedicated services and support pathways
This range of work means our teams need empathy, skill, and good judgement.
Why Riverside matters
The UK housing challenge is complex. People need safe homes, fair access, and support that works in real life.
Riverside plays a key role in this by:
- Providing affordable homes at scale
- Supporting people through change and hardship
- Investing in neighbourhoods and long-term community outcomes
- Combining housing with care and support services
This work helps individuals, families, and communities build stronger futures.
Website
Industry
Non-profit Organizations
Company size
1,001-5,000 employees
Headquarters
Liverpool, England
Founded
1928
Specialties
Social Housing, Care and Support, Shared Ownership, Home Ownership, Affordable Housing, Regeneration, Extra Care Schemes, Veterans services, Retirement living, Supported housing, and Homelessness
