Compliance Officer – HVAC | Permanent | Full Time | Lancashire | £43,900

Onward Homes is hiring a Compliance Officer - HVAC. You will work in the Landlord Compliance and Delivery team. The role sits within the property function.

You will help manage electrical safety and associated HVAC compliance across the Onward and CPS portfolio. You will make sure testing, inspection, servicing, records and remedial works are managed well.

You will also give technical support to teams across Onward.

This role is about reducing risk for customers, colleagues and third parties. So, naturally, it involves data, contracts, records and the sort of paperwork that only becomes interesting when something goes wrong. Best to keep it boring.

Key Responsibilities

• Manage safety work: Support effective electrical safety and HVAC Compliance across the portfolio.
• Oversee servicing: Make sure servicing, testing and inspection processes are carried out correctly.
• Track remedial works: Ensure follow-on works are completed based on risk.
• Check records: Make sure certification and records are current, valid and well stored.
• Manage contracts: Oversee EICR, HVAC and associated electrical contracts.
• Set standards: Agree performance standards and monitor progress.
• Resolve issues: Deal with contractor or service issues as they arise.
• Manage budgets: Support financial control, including setting and monitoring budgets.
• Maintain data: Keep accurate data on statutory and Onward safety risks.
• Improve systems: Support data systems for testing, inspection and remedial works.
• Measure performance: Help turn strategy and policy into KPIs and management reports.
• Support reporting: Assist with reports for boards and committees.
• Support procurement: Give technical input into procurement and investment plans.
• Reduce risk: Help develop landlord Compliance risk reduction plans.
• Work with teams: Support departments across relevant safety workstreams.
• Support health and safety: Help ensure legal health and safety duties are met.
• Support training: Help deliver training linked to electrical safety and associated systems.

About You

You will need strong experience in electrical, HVAC or related compliance work.

You should be confident with contracts, data, performance reporting and risk. You will also need to communicate clearly and work well with other teams.

You will need:

• Systems knowledge: Knowledge of core housing systems, business planning and asset management systems.
• Programme experience: Experience managing electrical, HVAC or other compliance safety and maintenance programmes.
• Team experience: Experience leading a team to strong performance.
• Similar role experience: A track record of delivering a similar role in another organisation.
• Communication: Strong written and verbal communication skills.
• Procurement knowledge: Understanding of construction procurement routes and contracts.
• Commercial awareness: Knowledge of value for money in construction.
• CDM knowledge: Understanding of the Construction (Design and Management) Regulations 2015.
• Housing knowledge: Awareness of related housing regulations and law.
• Data skills: Experience interpreting complex data and using it to track performance.
• Reporting skills: Ability to use data to support reports and decisions.

Desirable skills include:

• IT skills: Microsoft Office skills to intermediate level.
• Budget skills: Financial monitoring and budgeting experience in a similar function.

You will also need a relevant qualification, or be working towards one. This may include:

• Level 4 VRQ: Asset and Building Management Compliance.
• Level 4 VRQ: Electrical Safety Management in Social Housing.
• Electrical qualification: Code of Practice for Electrical Safety or similar.
• Testing knowledge: Fixed electrical equipment or Portable Appliance Testing regimes.

What Onward Homes Offers

Onward Homes offers a strong benefits package and support to grow your career.

Benefits include:

• Salary: £43,900 per year.
• Annual leave: 32 days, plus bank holidays.
• Total paid holiday: 40 days per year, equal to eight weeks.
• Holiday growth: Option to increase leave with service.
• Holiday purchase: Option to buy more annual leave.
• Pension: Immediate entry to the pension scheme.
• Matched contributions: Pension matched up to 10%.
• Flexible working: A flexible working environment.
• Family-friendly policies: Support for work and family life.
• Health cash plan: Includes dental, optical, physiotherapy and 24-hour private GP access.
• Family cover option: Option to extend health cash plan cover to your family.
• Paid leave: Support for sickness, maternity, paternity and adoption leave.
• Learning support: Up to £150 each year through the Learning for Life scheme.
• Discounts: Access to discounts and cashback offers.
• Cycle to work: Access to cycle to work benefits.
• Training: Support with training and qualifications.
• Financial support: Salary Finance access to loans and savings options.

Onward Homes is one of the largest registered providers of social housing in the North West. It has 35,000 properties across the region.

The organisation is committed to building 500 new homes each year. It also aims to create a positive and inclusive workplace.

How to Apply

Apply through the Onward Homes recruitment process.

The advertising end date is 20 May 2026.

If you have questions about the role or recruitment process, contact:

HR Team
Email: HumanResourcesTeam@onward.co.uk

Onward Homes can make reasonable adjustments during recruitment. Let them know if you need support.

Application Tips

Use clear examples from electrical safety, HVAC Compliance or landlord compliance work. Show how you have managed testing, inspections, EICRs, contracts, data, KPIs and remedial works. Mention your Level 4 VRQ or relevant electrical qualification clearly. Also show how you have used data to manage risk and report performance, because “I kept things compliant” needs evidence, annoyingly enough.