Norwich City Council | Planning, Environmental Health & Housing
Overview
Norwich City Council serves the people, communities, and businesses of Norwich. We work to make the city a better place to live, work, visit, and invest. We provide local services that people rely on every day. We also plan for the future, so Norwich stays safe, well-run, and ready for what comes next.
We are proud of Norwich’s long civic history, with roots dating back to 1403. Today, we are a modern local authority. We work with residents, partners, and local organisations to deliver services that are fair, reliable, and easy to access. We listen, we act, and we focus on outcomes that matter.
What we do
Our teams deliver a wide range of public services across the city. This includes support for households, help for local businesses, and work that protects public health and the environment.
Key areas include:
- Housing: Managing and supporting housing services and standards
- Planning: Shaping development and protecting the character of the city
- Environmental health: Supporting safer homes, workplaces, and public spaces
- Waste and recycling: Keeping Norwich clean and improving sustainability
- Community safety: Working with partners to prevent harm and reduce risk
- Revenues and benefits: Supporting people with council tax and benefit services
- Property: Managing council land and buildings responsibly
- Economic development: Supporting growth, jobs, and local investment
- Housing development: Helping meet demand for good quality homes
- Elections and democratic services: Supporting local democracy and decision-making
- Civic office: Maintaining civic leadership and city traditions
How Norwich City Council work
We aim to deliver services that are clear, consistent, and respectful. We focus on good communication and strong standards. We want residents to feel informed and supported, even when issues are complex.
We work closely with partners across Norwich and Norfolk. This includes public services, voluntary groups, health teams, education, and local employers. We share knowledge and coordinate action, so people get joined-up support.
Our focus
Our priorities are shaped by local needs and the changing pressures on cities. We work to:
- Improve neighbourhoods and local places
- Support housing quality and safe living standards
- Protect public health and the local environment
- Strengthen community voice and engagement
- Support the local economy and city centre
- Deliver services with care, fairness, and accountability
Working at Norwich City Council
We employ people across many professions. That includes frontline roles and specialist teams. Whatever the job, the aim is the same: deliver public service that makes a real difference.
People join us to work on meaningful projects, build their skills, and support the city. We value teamwork, good judgement, and a strong sense of responsibility.
Norwich City Council Website
Industry
Government Administration
Company size
501-1,000 employees
Headquarters
Norwich, Norfolk
Founded
1403
Specialties
local government , housing , planning, environmental health, community engagement, waste and recycling, community safety, revenues and benefits, property, economic development, housing development, public service, elections, democratic services, and civic office
